A
Knowing what to do at checkout and properly preparing for it can turn a potentially heated situation into a quick thank you and goodbye. Below we made a list of five things you should remember at hotel checkout.
Don’t be late to check
Hotels may add an extremely high price for being just a half hour late. If you know you won’t make the cutoff time, it never hurts to call ahead and try to negotiate away a potential charge.
Don’t forget to double check the room and safe
Make sure you don’t leave things behind. If you have an early flight or checkout time, pack up as much as you can the night before so that last-minute rush isn’t too annoying. Also, be sure to take out anything in the room safe.
Don’t forget to tip the housekeepers
It’s always polite to leave some money for the people keeping your room clean.
Don’t ignore the detailed bill
You may be in a rush, but give the detailed bill a careful look to see if the hotel charge is different from the rate you initially booked.
Don’t get angry
Shouting at the assistant manager standing behind the front desk probably won’t help when dealing with an unexpected item on the bill. Think about how difficult it can be to deal with annoyed customers. Keep calm and things may be solved better and sooner.
21. The hotel will charge you more money if you_________________? .
A．check before cutoff time
B．are late in checking out
C．do not call the hotel ahead
D．negotiate with the clerks
22. Which of the following does the author suggest doing?
A．Leaving something behind.
B．Being sure to keep the room clean.
C．Doing the pack-up as early as possible.
D．Tipping the housekeepers to show respect.
23. What is the purpose of the last paragraph of the passage?
A．To provide more information about the hotel.
B．To show the uneasiness of assistant managers.
C．To suggest a way to solve problems properly.
D．To protect customers from unnecessary dangers.
